The shift to the connected economy
We live in a world of constant change where digital
disruption badly affects businesses on a regular basis. For becoming a market
leader, it is highly important to have agility, a strategy that encompasses
both digital & business goals, as well as be a totally connected
organisation.
More
than half of the organizations believe that a substantial part of their revenue
is under threat from digital disruption. That’s why today many companies are
changing how they operate in order to become part of the Connected Economy. The
Connected Economy leaders have seen significantly stronger revenue growth from
new connected business models than their less connected competitors because of
their ability to exploit information at speed through the use of software,
hardware, as well as networking technologies.
Today
many I&O leaders are using the cloud in order to connect customers,
employees, partners, as well as internet-of-things touchpoints in real time.
Also, they are working with business colleagues for launching new business
models based on cloud ecosystems. For example, an appliance manufacturer uses
cloud for connecting smart washing machines, service technicians, customers, as
well as parts dealers for predictive customer service.
These cloud ecosystems:
Simplify real-time engagement with
customers, employees, partners, as well as “things.”
Cloud models can
simplify engagement inside as well as outside your firm’s four walls as any
customer or business partner will be able to connect to the same real-time
cloud system with a simple API call, mobile device or web browser. This can
improve collaboration across parties as well as deliver a better customer
experience.
Enable new business models as well as
create new sources of value.
Business
models are in flux as digital disruption threatens established customer-facing
processes & enables upstarts. Connected cloud ecosystem can be a launchpad
for these next-generation business models. For example, telecommunications
firms can now provide mobile-to-mobile cloud payment systems, competing with
established financial services companies. And through its new cloud ecosystem
connecting patients, devices, and hospitals, a medical device manufacturer can
now sell patient services, like heart-monitoring-as-a-service, apart from its
core business of selling devices to hospitals.
Aggregate information for enabling
smarter processes & unique analytics.
The
power of a cloud ecosystem is that it can generate analytics of aggregated
information & use the network for smarter processes. To give an example, a
cloud ecosystem connecting multiple patients, devices, drugs,as well as
healthcare providers is more beneficial than one-to-one patient-provider
relationships as the network can detect as well as analyze patterns across the
whole population & therefore has more-complete patient data. The network
will be able to alert the entire ecosystem in real time when a manufacturer
issues a drug recall. Also digital marketing firms as well as their customers
can share richer databases of customer preferences as well as easily augment
them with other cloud-based weather, demographic, or location data.
Getting Ahead In The Connected Economy
The
future of business is all about connecting – machine-to-machine, person-to-person,
partners within an ecosystem. By implementing connected business models,
products, as well as processes, you will be able to significantly increase your
revenue growth as well as enhance your competitive edge.
Today
many organizations are realizing the need of embracing the connected economy.
However, Only 18% of respondents describe their company as
employing CE business models to a
significant extent. Around 22 percent say that their company has no CE
capabilities.Around 56 percent have some degree of CE capabilities.
Shifting
to the connected economy requires investment—in technology, people, as well as
projects. Inspite of realizing the importance of CE business models to their
companies’ futures, laggards are not well positioned today. However, that can
change because the future is still being written.Organizations at the forefront
are increasing revenue faster than their rivals as well as earning more from
innovative new products & services.

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