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Facebook and Google will be forced to pay Australian media companies for publishing their news stories, under a world-first mandatory code of conduct, after negotiations with the two global digital giants failed. Treasurer Josh Frydenberg and Communications Minister Paul Fletcher ordered the Australian Competition and Consumer Commission to draw up a compulsory code of conduct to correct the imbalance of bargaining power between local media companies and global technology platforms. This follows complaints from local media companies that Facebook and Google didn’t genuinely engage in negotiations over a voluntary code. The government was motivated to act by the collapse in advertising caused by the corona virus-induced economic downturn, which put further pressure on the viability of media companies. The new code being involved by the competition watchdog, headed by Rod Sims, will include enforcement, penalties and ways to mapped out arguments between the worldwide plat...

2G brought us SMS and picture messaging. 3G was all about mobile internet. 4G made streaming and sharing part of everyday life. 5G stands for fifth generation and is the next leap forward in mobile network technology . It has the potential to offer super-fast connections and response times and more capacity than previous generations and is designed to meet the needs of the large growth in demand for data and connectivity from our customers and businesses. Downloads that take seconds, not minutes. Seamless streaming. Real-time gaming. A future where devices are interconnected, and immersive experiences are the norm. Downloading is faster with 5G. All of this means you can download movies, music, audio books and apps faster than ever before on 5G. Even when you’re on the go. Uploads are more efficient on 5G too – get your files and posts where they need to be, fast. 5G has more capacity. What does that mean? The network is like a busy traffic-filled freeway. 5G relie...

With so many schools closed, the Zoom video meeting app has become wildly popular among educators, but it’s now under scrutiny for security and privacy issues. School leaders in New York City, Washington, D.C., and Las Vegas have announced they’re discontinuing their use of the Zoom videoconferencing service for distance learning because of security, privacy, harassment and other concerns. And individual schools in Los Angeles and elsewhere are also switching to alternatives, like Microsoft Teams , Google Hangouts and WebEx. As NPR reported last week, the FBI issued a warning about incidents of school Zoom meetings being disrupted. There have been reports of racist and pornographic imagery being shown to young children. Some intrusions may originate with students pranking their classmates, but Gizmodo reported there are also organized “Zoombombing” campaigns online. Zoom has soared in popularity as people around the world shelter in place to protect from the spreading coro...

Elon Musk’s SpaceX has banned the utilization of Zoom after growing concerns over the video conferencing app’s privacy and security. Consistent with Reuters, Musk’s firm announced it had disabled the app during a company memo. Following a warning from U.S. enforcement about Zoom’s safety, an email sent on March 28 by SpaceX said: “We understand that a lot of folks were using this tool for conferences and meeting support. Please use email, text or phone as alternate means of communication.” NASA , which is one among Space X ’s biggest customers, also prevents its employees from using Zoom. Zoom security and privacy issues are emerging thick and fast Zoom security and privacy issues still emerge. Yesterday, I wrote how researchers found Zoom security issues affecting both Windows and Mac computers. This is often additionally to misleading marketing on whether Zoom offers end to finish encryption, and a surge in uninvited guests “Zoom bombing” people’s chats. Zoom is faci...

Help teachers and students quickly make the switch to remote learning With the education sector ramping up their plans and scrambling to provide the right solutions to enable distance learning come Term 2, filtering through technology available can be a difficult task. Explore our solutions and useful resources that will help your education customer’s transition quickly to stay connected and focused on learning, while maintaining the continuity of quality education. Microsoft Teams for Education Free for schools and universities, Office 365—which includes Microsoft Teams , gives schools, teachers, and parents all the resources needed to move to a remote classroom with confidence; accessible on either mobile, tablet, PC or browser. If you work in education and want to set up teachers, students, and administrators on Teams, use Office 365 A1. This free version of Office 365 is available to all educational institutions. Teams is now available for everyone as a freemium ...

Omnichannel contact center solutions are essential in providing a holistic customer experience and the very best in customer service. In an omnichannel call center, each individual customer’s preferred method of communication, across all channels, can seamlessly connect and integrate. This allows customers and agents to pick up where they left off on one channel and continue the experience on another. FLYONIT offers extensive omnichannel contact center features for greater efficiency and productivity. Through the Live Chat & Talk plugin, agents can communicate with website visitors in real-time via chat, video, and call, ensuring continuous and personalized customer experience. Feel free to give us a call & know more.